Terms and Conditions - Top Scalp Canada

Effective Date: 2025/02/22

1. Introduction
Welcome to Top Scalp (“we,” “us,” or “our”). Top Scalp provides hair treatment services and sells hair products through our eCommerce platform and appointment booking system. By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our site or services.

2. Acceptance of Terms
By registering for an account, placing an order, or booking an appointment through our website, you acknowledge that you have read, understood, and agree to these Terms. Your continued use of our website signifies your acceptance of any changes to these Terms.

3. Use of Our Website and Services

General Use: You agree to use our website for lawful purposes and in compliance with these Terms.
Prohibited Activities: You must not use our website in any manner that could damage, disable, or impair our servers or interfere with other users’ experience. Unauthorized or abusive use of our services may result in termination of your access.
Accuracy of Information: When using our booking system or making purchases, you agree to provide accurate, current, and complete information. Top Scalp reserves the right to refuse service or cancel orders if information provided is found to be incorrect or fraudulent.

4. Products and Appointment Booking

Hair Products: All hair products available for purchase on our site are offered subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
Hair Treatment Services: Our appointment booking system allows you to schedule hair treatment services. By booking an appointment, you agree to abide by any specific policies related to cancellations, rescheduling, or no-shows, which are detailed during the booking process.
Payment: All transactions made on our website are processed through secure payment gateways. You are responsible for all charges incurred under your account, including applicable taxes and shipping fees.
Returns and Refunds: For detailed information on our return, refund, and cancellation policies, please refer to our dedicated Return Policy page. Any disputes or issues with products or appointments should be addressed through our customer support.

5. User Accounts
If you create an account with Top Scalp, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security. We reserve the right to suspend or terminate accounts at our discretion.

6. Intellectual Property
All content on this website—including text, graphics, logos, images, and software—is the property of Top Scalp or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the website solely for personal, non-commercial purposes. Any other use, including reproduction, modification, or distribution of the content without our explicit written permission, is strictly prohibited.

7. Disclaimers and Limitation of Liability

Services Provided “As Is”: Our website, products, and services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
No Professional Advice: The information provided on our website, including recommendations related to hair treatments, is for informational purposes only and should not be considered professional or medical advice.
Limitation of Liability: In no event shall Top Scalp be liable for any indirect, incidental, special, or consequential damages (including loss of profits or data) arising out of or related to your use or inability to use our website, products, or services, even if advised of the possibility of such damages.

8. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not controlled by Top Scalp. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of these sites is subject to their respective terms and conditions.

9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Canada.

10. Changes to the Terms
Top Scalp reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website after such changes indicates your acceptance of the revised Terms.

11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: info@topscalp.ca